Tallinn Water is the largest water company in Estonia, providing drinking water and sewerage services to over 400,000 residents in Tallinn and in several neighbouring territories.
Tallinn Water contacted AgileWorks in order to upgrade their self-service system.
The work involved the development of a self-service system integrated with the Navision back-end system, and system maintenance. In the self-service system, the client can submit readings, see bills and other documents, fill them in, add files, and download the required blank forms. Customers can also electronically file complaints and enter into necessary contracts.
Platform is accessible at https://klient.tallinnavesi.ee/
Development and management of the Estonian standards management system and integration with other international systems. We also developed the online store platform.
Creation and integration of the Microsoft Outlook plugin with the document management system to store e-mails and attached documents as compactly and systematically as possible.
Erika 14, Tallinn, Arsenal Centre 2nd floor Come to entrance No. 2, located near the A building sign (next to Kalamaja Pagar). Use the phono lock for entering (No. 204, then the green button). Then come up the stairs and over the roof according to the instructing signs.
Phone: +372 5342 3822