CollabNet frees parcel locker networks from limitations
CollabNet is an open platform that turns parcel locker networks into a shared, multi-carrier infrastructure. It brings the entire shipment lifecycle into one system, providing real-time visibility, better operational control, and reduced dependency on hardware. The result is a scalable foundation for logistics companies to grow and optimize existing networks.
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CollabNet is an open platform that enables different logistics companies to share a common parcel locker network. Its goal is to provide carriers with a complete solution, from locker capacity reservation to real-time shipment tracking and business insights.
The market is often dominated by closed software solutions from hardware manufacturers, where development does not keep pace with evolving user expectations. Replacing an existing hardware network is costly and slows down business growth. CollabNet needed an independent and flexible software platform that would allow them to scale without hardware constraints and deliver a service that meets modern expectations for both carriers and end users.
Parcel locker software was outdated and did not support rapidly changing use cases
Hardware manufacturers’ closed systems tied the software to specific devices, making it impossible to use the same solution across hardware from different vendors
Integration with logistics systems was complex and time-consuming
The organization lacked a clear overview of shipment lifecycle and network capacity
CollabNet aimed to create an open platform that would allow multiple carriers to use the same parcel locker network securely and efficiently.
The desired outcome was:
- a better user experience for end customers,
- greater control and transparency for carriers,
- a scalable solution independent of specific hardware,
- the ability to expand into new markets without rebuilding the system.
AgileWorks developed a parcel locker management platform for CollabNet that operates independently of hardware and connects all stakeholders into a single ecosystem.
The new solution enables managing the entire shipment lifecycle in one system, from capacity reservation to real-time tracking and full audit logs. This gives carriers a clear overview of shipment status, network load, and opportunities to optimize resources.
The platform’s API allows seamless integration with existing logistics and business systems. This reduces manual work, speeds up data exchange, and minimizes the risk of errors.
Because the solution works across different parcel locker hardware configurations, operators do not need to invest in replacing existing infrastructure. This provides flexibility to choose partners and expand gradually.
The result is a system that supports multiple carriers simultaneously, ensures secure data handling, and provides clear business insights for decision-making.
Multi-carrier support within a single parcel locker network
Real-time tracking and full audit logging
Open and clear API for integrations
Hardware-independent operation
Cloud-based, scalable architecture for handling large volumes
For users:
Using parcel lockers became faster and more intuitive. A clearer interface and stable performance reduced errors and the need for customer support. Shipment tracking is more transparent, with real-time information always available.
For the organization
CollabNet gained full control over the process and can now serve multiple carriers simultaneously. Data-driven insights enable better capacity planning and resource optimization.
Pakettipiste, one of Finland’s fastest-growing logistics companies, has processed over 2,000,000 shipments through the CollabNet platform, averaging 22,000 parcels per day. This demonstrates the reliability of the solution and its ability to handle high volumes without compromising quality.
AgileWorks partners with CollabNet as a strategic collaborator, not merely a development vendor.
Together, we have built a platform that combines CollabNet’s business and operational expertise with AgileWorks’ software development experience. The result is a unique solution that supports multiple hardware types — a capability we have developed jointly over the years and one that is not widely available in the market.
The collaboration scales with the business: as development needs grow, we are able to deliver fast and efficient solutions without compromising quality. In addition, we provide clients with 24/7 software support — a critical requirement that demands true commitment from the partner.
Read more about how our solutions have helped overcome business challenges
